Shipping Policy

Effective Date: June 30, 2026

Thank you for shopping with MW Mart. We are committed to delivering your orders safely and on time. Please review our shipping policy below.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During sales, holidays, or peak seasons, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

• Major Cities: 2–5 business days

• Other Areas: 3–7 business days

Delivery times are estimates and may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, are calculated and displayed during checkout before you complete your purchase.

From time to time, MW Mart may offer free shipping promotions on selected orders or during special campaigns.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation along with tracking information (where available), allowing you to monitor your shipment.

Delivery Attempts

Our courier partner will make reasonable delivery attempts. If the order cannot be delivered due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the package may be returned to us. Additional shipping charges may apply for re-delivery.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order.

MW Mart is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

Damaged or Missing Items

If your order arrives damaged, incomplete, or you receive the wrong item, please contact us within 48 hours of delivery.

When contacting us, please provide:

• Your order number

• Photos of the damaged or incorrect item

• Photos of the package (if applicable)

We will review your request and provide an appropriate resolution.

Delayed Deliveries

While we strive to deliver every order on time, delays may occur due to:

• Courier service issues

• Weather conditions

• Public holidays

• High order volumes

• Events beyond our reasonable control

We appreciate your patience in such situations.

International Shipping

Currently, MW Mart ships within Pakistan only.

If international shipping becomes available in the future, this policy will be updated accordingly.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team.

MW Mart

Email: support@mwmart.com

Phone: 03349400439